• Hassle-free returns within 7 days; specific conditions apply based on products and promotions.
  • Prepaid order refunds are processed to the original payment method; COD orders receive a coupon code refund.
  • Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.
  • Items purchased during special sales with free product offers, like BOGO, are ineligible for returns.
  • A reverse shipment fee of Rs 100 is charged, which will be deducted from the refund.

  • Refund Processing Time: Approximately 6 days from the day of item pickup by the courier partner

     How will I get refunded for the returned orders and how long will this process take?

    When it comes to processing returns, replacements, or refunds, our procedure involves the following steps:

    a) Once the pickup executive visits your location, he will first verify the product to check its condition and see if it passes the quality check. Once the product is approved, he will take the product away and initiate the refund process.

    b) For prepaid orders (payments made via credit/debit cards, net banking etc.), the refund will be credited back to the same account used for the initial payment. Refund processing time is approximately 6 days from the date of pickup by the courier partner.

    c) In the case of cash on delivery transactions, we will initiate a bank transfer for the refund amount to the bank details you've provided. Refund processing time is approximately 6 working days from the date of pickup by the courier partner.

  • Refund credit Time: Approximately 6 working days 

Cancellation policy:

Customers can cancel their orders before they are shipped. 

Post shipping, if a customer wants to cancel the order then they can contact us and raise a request.

NIKHIL KUMAR